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Step 1: Access to the boot mode of Pixy SM
Step 2: Upgrade firmware
2.1. Update with file ".7z"
2.2 Update with file ".zip"
Troubleshooting
The firmware folder name has space (blank)
Lost file setting.json

PIXY & MIO

PIXY SM

UPGRADE FIRMWARE

UPGRADE SOM FIRMWARE

Pixy SM

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Last updated 6 months ago

Step 1: Access to the boot mode of Pixy SM

Switch the button on Pixy SM SoM to "P"

Step 2: Upgrade firmware

2.1. Update with file ".7z"

After downloading the zip file, extract this file and make sure that The Firmware folder will include two files “setting.json” and “upgrade.7z”. These files must be in the same folder.

Note:

Do not save the folder on Network Drive
Do not rename the folder or files. If you want to move the files to another place, copy the whole folder.
The firmware folder link must not have space (blank) or special characters. Ex: link on the picture above.

Open the Gremsy Flash tool then choose “PIXY SM”.

Choose “OPEN FILE” and browse the “upgrade.7z” firmware file.

On the SoM, get it into Boot mode by following the steps below.

Press “BOOT” and hold
Press “RESET” and hold
Hold “BOOT” and “RESET” simultaneously for 3 – 5 seconds
Release “RESET”
Release “BOOT”

On the Gremsy Flash Tool, choose “CHECK DEVICE” and then the connection successfully will show:

Choose “FLASH PIXY SM” and wait for 3 -5 minutes for the process to complete:

2.2 Update with file ".zip"

Open the Gremsy Flash Tools and choose Pixy SM

Open file

Choose the file with the format ".zip"

The address after choosing the file

If you choose the correct firmware for Pixy SM it will not report any errors.

If you choose the wrong files, it will report like the picture below

On the SoM, get it into Boot mode by following the steps below.

Press “BOOT” and hold
Press “RESET” and hold
Hold “BOOT” and “RESET” simultaneously for 3 – 5 seconds
Release “RESET”
Release “BOOT”

On the Gremsy Flash Tool, choose “CHECK DEVICE” and then the connection successfully will show:

Choose “FLASH PIXY SM” and wait for 3 -5 minutes for the process to complete:

Troubleshooting

The firmware folder name has space (blank)

This problem will be fixed when saving the folder where the path has no spaces and special characters.

Example: C:\Users\Admin\Desktop\PixySM300_SoM_Firmware\Pixy_SM_v2.1.0.38 (no spaces and special characters)

Lost file setting.json

This error will be fixed by extracting the firmware again and not moving the files contained in the folder after decompression.

During the loading process, if there are other errors, please capture the error code and contact our support team by email: [email protected]