Process OTA Update Software

1. Overview

• This section will be use to do ota software update for the Vio payload

• The Vio payload support 2 ways to update their software: using GremsyFlashTools or using this feature

• This feature will be connect to Gremsy server and download the latest software package.

• The customer must make sure that the Vio payload was connected to the Internet before apply this feature.

2. Process OTA update

• Connect to Vio Settings app via Ethernet or USB connection

• Open Update Payload Software

• The customer can see the current version of all apps in the Vio payload system before they deceide to do upgrade their Vio system.

• Click Update the OK to perform this feature.

• The status of the ota progress can be seen realtime

• The result of the ota progress

• Check the apps version again to verify

• Reboot the Vio system to apply all update. The first reboot after do ota updating will take a little time to init all updates, it can take about 3 minutes.

3. Troubleshooting

• The notification only pop up when the host PC is connecting to the Setting app via USB

• In this case, the Vio payload has 2 connection: USB to the host pC and Ethernet to the Internet router

3.1 No internet connection

• The Settings app will send a notify to the user when this problem was detected

• Please check the Internet connection for the Vio payload

3.2 The Internet connection broken while the OTA progress performing

• If the Internet connection to the Vio payload was not stable, a notify will be pop up and the ota progress will be canceled.

• Please check the Internet connection for the Vio payload and try again

3.3 Lost the power while the OTA progress performing

• Please make sure the Vio payload will be not powered off while the ota performing.