GREMSY PRODUCT SUPPORT
  • GREMSY
  • Payloads
    • GENERAL
      • GREMSY PAYLOAD CONTROL TYPE
        • CONTROL MODE
        • SETTING REMOTE CONTROL MODE
      • UPGRADE FIRMWARE & SOFTWARE
        • UPGRADE GIMBAL FIRMWARE
        • UPGRADE PAYLOAD SOFTWARE
          • ZIO PAYLOAD
          • VIO PAYLOAD
            • Using OTA update
            • Using GremsyFlashTools
      • GREMSY PAYLOAD SDK
        • Mavlink Command List
    • ZIO
      • PAGE DIAGRAM
      • FAQ
      • GENERAL
      • HARDWARE CONFIGURATION
        • I/O Connection
        • Micro SD Cards
        • STATIC IP SETTINGS
        • LED STATUS INDICATOR
      • SOFTWARE CONFIGURATION
        • ZIO SETTING APP
          • Setup IP Address
          • Manage Media Files
          • Process OTA Update Software
          • Setup Remote Channels
        • Control by Remote Controller
          • Remote Control Modes
          • Test Remote Channels by Remote RC Sbus
          • Control Signals Diagram
        • Payload Assistant App
      • AUTOPILOT SETUP
        • SETUP WITH PX4
          • 1. Hardware Setup
          • 2. Setting on the remote control
          • 3. Setting parameters
          • 4. Setting App QGroundControl
        • SETUP WITH ARDUPILOT
          • 1. Hardware Setup
          • 2. Setting on the remote control
          • 3. Parameter Settings
          • 4. Setting App QGroundControl
        • SETUP WITH SKYNODE
      • GREMSY PAYLOADSDK
        • HARDWARE SETUP
        • PAYLOAD SDK EXAMPLE
      • SETTINGS ON THE REMOTE CONTROL
        • SETUP DUAL REMOTE CONTROLLER
      • CAMERA SETTING MENU
        • Camera Definition File Download
        • Camera Settings Menu
      • GIMBAL SETTINGS
        • Qground Control
        • Gtune
      • ETHERNET VIDEO STREAM
        • HARDWARE SETUP
        • ZIO PAYLOAD CONFIGURATION
        • ETHERNET RECEIVER CONFIGURATION
        • Change RTSP streaming parameters
      • ETHERNET TELEMETRY PAYLOAD CONTROL
        • Setup with Herelink
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • VIO
      • PAGE DIAGRAM
      • FAQ
      • GENERAL
      • HARDWARE CONFIGURATION
        • I/O Connection
        • Micro SD Cards
        • LED STATUS INDICATOR
        • COMPUTER'S IP CONFIGURATION
      • SOFTWARE CONFIGURATION
        • VIO SETTINGS APP
          • Setup IP Address
          • Manage Media Files
          • Setup Radiometric Environment Factors
          • Setup SBUS channels
          • Ethernet/RTSP Video Stream Parameter Configuration
        • Payload Assistant App
          • Install and Configs
          • Control Gimbal Features
          • Control Camera Features
          • Tracking Assistant Features
          • TroubleShooting
      • AUTOPILOT SETUP
        • SETUP WITH PX4
          • 1. Hardware Setup
          • 2. Setting on the remote control
          • 3. Setting parameters
          • 4. Setting App QGroundControl
        • SETUP WITH ARDUPILOT
          • 1. Hardware Setup
          • 2. Setting on the remote control
          • 3. Parameter Settings
          • 4. Setting App QGroundControl
        • SETUP WITH SKYNODE
      • GREMSY PAYLOADSDK
        • HARDWARE SETUP
        • PAYLOAD SDK EXAMPLE
        • CAMERA COMMAND LIST
      • SETTINGS ON THE REMOTE CONTROL
        • SETUP DUAL REMOTE CONTROLLER
      • CAMERA SETTING MENU
        • Camera Definition File Download
        • Camera Settings Menu
      • GIMBAL SETTINGS
        • Gtune
      • ETHERNET VIDEO STREAM
        • HARDWARE SETUP
        • VIO PAYLOAD CONFIGURATION
        • ETHERNET RECEIVER CONFIGURATION
        • Change RTSP streaming paramters via SD Card
      • ETHERNET TELEMETRY PAYLOAD CONTROL
        • Setup with Herelink
      • PINPOINT - ESTIMATE TARGET LOCATION
        • Laser Range Finder target point
        • On-Screen Display Target Location
        • Verify the Estimate Location
      • Tracking and AI Object Detection
        • Types of Tracking
        • Perform the Tracking
      • UPGRADE FIRMWARE
      • DOWNLOAD
      • TROUBLESHOOTING
  • GENERAL
    • UPGRADE FIRMWARE & SOFTWARE
      • GIMBAL FIRMWARE
        • 7.7.3 Upgrade Note
        • How to Autotune?
    • QUICK RELEASE
      • S-PORT
      • M-PORT
      • HDMI HYPER QUICK RELEASE V2.0
      • HDMI HYPER QUICK RELEASE
      • PIXY QUICK RELEASE
      • CIRCULAR QUICK RELEASE
      • LINEAR QUICK RELEASE
  • Gremsy Damping
    • Rubber Specification
    • Damping Plate Specification
      • AEVO DAMPING PLATE
      • DAMPING PLATE PRO 2.0
      • DAMPING PLATE 16 BALL - DP16
      • PIXY/MIO DAMPING PLATE
      • ZIO/VIO DAMPING PLATE
      • PIXY LR-SP DAMPING PLATE
      • PIXY LR-SP TWO AXIS DAMPING PLATE
      • DAMPING EXTENSION
      • ADVANCED DAMPING FOR DJI M300/M350
  • Tiny Gimbal
    • G-HADRON
      • FAQ
      • GETTING STARTED
        • Specification
        • Connection Diagram
        • I/O Connection
        • LED Status Indicator
      • GIMBAL SETUP
        • Camera Installation
        • Gimbal Mounting
      • CAMERA SETTING MENU
        • Camera Definition File Download
        • Camera Settings Menu
      • GIMBAL DEVICE SETTING
      • UPGRADE
        • UPGRADE GIMBAL FIRMWARE
        • UPGRADE G-HARDON MAINBOARD FIRMWARE
      • DOWNLOAD
      • ADVANCED FEATURES
      • AUTOPILOT SETUP
        • SETUP WITH PX4
        • SETUP WITH ARDUPILOT
      • Q-GROUND CONTROL SETUP
        • I. HDMI VIDEO STREAMING
        • II. ETHERNET VIDEO STREAMING
      • CONTROL BY SBUS REMOTE CONTROLLER
      • PAYLOAD ASSISTANT APP
      • GREMSY PAYLOADSDK
      • ETHERNET TELEMETRY PAYLOAD CONTROL
      • PAYLOAD WEB SERVER
      • TROUBLESHOOTING
  • PIXY & MIO
    • PIXY WE
      • GETTING STARTED
        • Introduction
        • Features
        • Specification
        • Mounting
        • I/O Connection
        • What's in the box?
        • Gimbal LED Indicator
        • Trouble Shooting
      • UPGRADE FIRMWARE
      • DOWNLOAD
      • Troubleshooting
        • Check communication with the workswell cameras
    • PIXY SM
      • FAQ
      • GETTING STARTED
        • Introduction
        • Specification
        • I/O Connection
        • What's in the box?
        • Troubleshooting
        • BALANCING
      • DAMPING ASSEMBLY GUIDE
      • MAPPING MISSION INSTRUCTION
        • SETUP SONY A7R IV
        • SETUP SONY A7R V
        • SETUP SONY ILX-LR1
        • DJI Pilot Settings
        • Create Flight Route
        • Create Custom Camera
        • Start Mission
        • Post Processing
        • Before Flight Checklist
      • UPGRADE FIRMWARE
        • UPGRADE SOM FIRMWARE
        • HOTSHOE FIRMWARE UPGRADE
        • UPGRADE GUIDANCE TO WORK WITH M350 (APPLY FOR OLD PIXY SM UNIT)
      • DOWNLOAD
      • REFERENCE SETTINGS
        • Gimbal Settings
        • Camera Setting
        • Camera Settings for Sony A7RV
      • HDMI STREAM
      • ADAPTER KIT FOR PIXY SM & SONY ILX-LR1
        • MECHANICAL SETUP
        • CAMERA SETUP
        • DOWNLOAD
    • PIXY U
      • GENERAL
      • CONTROL
      • APP & FIRMWARE
      • M600 (A3 + LIGHBRIDGE 2)
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • PIXY F
      • GENERAL
      • CAMERA
      • CONTROL
      • APPLICATION
      • APP & FIRMWARE
      • LIGHTBRIDGE 2
      • PIXHAWK
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • MIO
      • FAQ
      • GETTING STARTED
        • Introduction
        • Specification
        • I/O Connection
        • What's in the box?
        • INSTALLING SOFWARE
      • OPERATION MODES
      • BALANCING
      • GIMBAL CONFIGURATION
        • FOLLOW MODE SETTINGS
        • IMU SENSOR
      • REMOTE CONTROL
        • SBUS/PPM SETTINGS
      • M600/M600 PRO
      • CUBE PILOT
      • HERELINK
      • UPGRADE FIRMWARE
      • DOWNLOAD
      • PIXHAWK - MIO - FLIR DUO PRO R
    • MIO TWO-AXIS
      • Getting Started
        • Specification
        • Dimension
        • I/O Connection
      • Hardware Setup
        • Mounting
      • Software Setup
        • Setup with Ardupilot
      • Download
      • Troubleshooting
    • Pixy S
      • FAQ
      • User Manual
        • Getting Started
          • Introduction
          • Key Feature
          • Specification
          • I/O Connections
          • What's in the box?
          • Powering Up
          • Gimbal LED Indicator
          • Operation Mode
          • Gimbal Mode
        • Gimbal Configuration
          • Gimbal Balancing
          • Gimbal Tunning
            • Stiffness Tunning
            • Filter
          • Gimbal Control
          • Follow Mode Settings
          • Rotation Limit
          • IMU
        • Firmware and Software
        • Drone System Connection Diagram
          • Cube Pilot Connection Diagram
          • Skynode Connection Diagram
        • Trouble Shooting
    • Pixy LR TWO-AXIS
      • FAQ
      • GETTING STARTED
        • Introduction
        • Specification
        • Operation Mode
        • I/O Connection
        • What's in the box?
        • Gimbal LED Indicator
        • Gimbal Balance
        • Camera Mounting
        • Damping Mounting
        • Trouble Shooting
      • DOWNLOAD
    • Pixy LR
      • FAQ
      • GETTING STARTED
        • Introduction
        • Specification
        • I/O Connection
        • What's in the box?
        • Gimbal LED Indicator
        • Gimbal Balance
        • Camera Mounting
        • Damping Mounting
        • Trouble Shooting
      • Connection Diagram
      • Set up with PX4
      • Setup with Ardupilot
      • Setup with Cube Pilot & Herelink
      • Set up with Airpeak
      • AIRPIXEL ENTIRE SET INSTALLATION FOR CUBE PILOT/PIXHAWK
      • SETUP CAMERA STRINGER
      • DOWNLOAD
    • Pixy LR SP
      • FAQ
      • GETTING STARTED
        • Introduction
        • Specification
        • I/O Connection
        • What's in the box?
        • Gimbal LED Indicator
        • Gimbal Balance
        • Camera Mounting
        • Trouble Shooting
      • CONNECTION DIAGRAM
      • PAYLOAD CONNECTION
      • INSTALLATION
        • VioZio Control Cable
          • Setup with the Ardupilot System
          • Setup with the Ardupilot system for Siyi Remote
        • Evo Control Cable
          • Setup with the Ardupilot system
    • PIXY MR
      • FAQ
      • GETTING STARTED
        • Introduction
        • Specification
        • What's in the box?
        • I/O Connection
        • Connect Gimbal to Drone
        • Installing & Balancing
        • Setup Sony ILX-LR1
      • DAMPING ASSEMBLY GUIDE
      • PIXY MR USER INTERFACE
        • CAMERA MODE
        • GIMBAL MODE
      • PAYLOADS SETTING
        • CAMERA
        • GIMBAL
      • MAPPING MISSION INSTRUCTION
        • Create Flight Route
        • Create Custom Camera Profile
        • Adjust Map Detail
        • Start Mission
        • Post Processing
        • Before Flight Checklist
      • TROUBLESHOOTING
      • DOWNLOAD
  • SERIES GREMSY T & S
    • GREMSY T7
      • GENERAL
      • I/O Connection
      • CAMERA
      • CONTROL
      • M600
      • PIXHAWK
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • GREMSY T3V3
      • GENERAL
      • CAMERA
      • CONTROL
      • M600
      • PIXHAWK
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • GREMSY TWO-AXIS T3V3
      • INTRODUCTION
      • SPECIFICATION
      • POWERING UP
      • GIMBAL MODE
      • OPERATION MODE
      • STATUS LED INDICATOR
      • I/O CONNECTIONS
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • GREMSY T3V2
      • GENERAL
      • CAMERA
      • APPLICATION
      • CONTROL
      • APP & FIRMWARE
      • LIGHTBRIDGE 2
      • DOWNLOAD
    • GREMSY S1V3
      • GENERAL
      • CAMERA
      • CONTROL
      • M600
      • PIXHAWK
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • GREMSY S1V2
      • GENERAL
      • CAMERA
      • CONTROL
      • APPLICATION
      • APP & FIRMWARE
      • LIGHTBRIDGE 2
      • DOWNLOAD
    • GREMSY T1
      • GENERAL
      • CAMERA
      • APPLICATION
      • CONTROL
      • APP & FIRMWARE
      • LIGHTBRIDGE 2
      • DOWNLOAD
  • Heavy Gimbal
    • AEVO
      • FAQ
      • GETTING STARTED
        • Introduction
        • Features
        • Specification
        • I/O Connectors
        • What's in the box?
        • Quick Release
        • Powering Up
        • Status LED Indicator
        • Operation Mode
        • Gimbal Mode
      • CAMERA MOUNTING & BALANCING
        • Mounting The Camera
        • Tilt Axis Balance
          • Tilt Up-Down Balance
          • Tilt Front-Back Balance
        • Roll Axis Balance
        • Pan Axis Balance
      • GIMBAL CONFIGURATION
        • Stiffness Tunning
        • Filter
        • Follow Mode Settings
        • Rotation Limit
        • IMU
      • REMOTE CONTROL
        • SBUS/PPM Receiver Connection
        • JR/SPEKTRUM Receiver Connection
        • Control Channel Configuration
      • INSTALLING SOFTWARE
      • UPGRADING FIRMWARE
      • DOWNLOAD
      • TROUBLESHOOTING
  • PE
    • GREMSY T3PE
      • GENERAL
      • CAMERA
      • CONTROL
      • Skynode
      • M600
      • Cube Pilot
      • UPGRADE FIRMWARE
      • DOWNLOAD
      • I/O Connection
  • GREMSY H SERIES
    • GREMSY H16
      • GENERAL
      • REMOTE CONTROL
      • APP & FIRMWARE
      • BATTERY & CHARGER
      • AERIAL MODE
      • UPGRADE FIRMWARE
      • DOWNLOAD
    • GREMSY H7
      • GENERAL
      • REMOTE CONTROL
      • APP & FIRMWARE
      • BATTERY & CHARGER
      • AERIAL MODE
      • DOWNLOAD
    • GREMSY H3
      • GENERAL
      • REMOTE CONTROL
      • APP & FIRMWARE
      • BATTERY & CHARGER
      • AERIAL MODE
      • ADVANCED TECHNICAL QUESTION
      • DOWNLOAD
  • OPTIONAL MODULE
    • SMART DOVERTAIL ADAPTER
      • What's in the box?
      • MOUNTING INSTRUCTIONS
      • CHECKING PAYLOADS AND SKYNODE CONNECTION
    • gPort
      • Overview
      • Features
      • What’s in the box?
      • Mounting Manual
      • gPort For A Specific Camera
      • Gimbal
      • Troubleshooting
    • SYNC
      • GENERAL
      • INSTALLATION
      • RONIN SERIES
      • APP & FIRMWARE
      • DOWNLOAD
    • SBUS JOYSTICK MODULE
      • GENERAL
      • DOWNLOAD
  • GREMSY APP
    • GTUNE DESKTOP
      • KEY FEATURE
      • HOW TO CONNECT?
      • HOW TO USE?
    • GREMSY FLASH TOOLS
      • KEY FEATURE
      • HOW TO CONNECT?
      • HOW TO USE?
    • PAYLOAD SETTING APP
      • KEY FEATURE
      • HOW TO CONNECT?
      • HOW TO USE?
        • SYSTEMS TAB
        • MEDIA FILES
        • IR RADIOMETRIC
        • REMOTE CHANNELS
        • OTA UPDATE
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  • Troubleshooting
  • The firmware folder name has space (blank)
  1. GREMSY APP
  2. GREMSY FLASH TOOLS

HOW TO USE?

PreviousHOW TO CONNECT?NextPAYLOAD SETTING APP

Last updated 3 days ago

Open the Gremsy Flash tool, then choose Product, which are you using

  • Open the firmware package, Please open the zip file and do not unzip.

  • Checking the connection between the GremsyFlashTools app and the Gremsy Product by Click on CHECK DEVICE

  • Waiting for the updating process to finish.

  • Flash Success.

Troubleshooting

The firmware folder name has space (blank)

This problem will be fixed when saving the folder where the path has no spaces and special characters.

During the loading process, if there are other errors, please capture the error code and contact our support team by email: [email protected]