FAQ

Vio

What is the size and weight of Vio?

The weight of the gimbal is 854G/ 1.88 LBS

What's the resolution of the photos and videos taken by Vio?

• EO Photo: 3840 x 2160 (8.51 MP). Video: 3840 x 2160 (4K@30fps).

• IR Photo: 640×512 Video: 640×512 @ 60fps (VIO F1). Photo: 640×512 Video: 640×512 @ 30fps (VIO G1).

What is the function of the USB-C port on the camera?

The USB-C port is used for upgrading the firmware of the camera.

Does Vio use Quick Release? What are the advantages of this one?

Vio will be used with the latest Gremsy Quick Release - Vio Quick Release which will help users can plug and unplug the camera in or out from the drone as fast as possible.

Has Vio supported the third-party filter?

It does not support but we will provide the specification of the hole in front of the camera so you can custom it.

What kind of zoom does the Vio have? How much does it zoom by?

The Vio has 2 types of zoom:

• EO Zoom: 20 times optical zoom with an additional 12 times digital zoom. The optimization zoom is 30x in super-resolution zoom mode. The maximum zoom is 240x when combine with 20 times optical and 12 times digital zoom.

• IR Zoom: 1x to 8x zoom.

What is the protection rating of Vio?

Vio must first pass rigorous testing in accordance with Gremsy's quality standards before reaching the user.

Vio is dustproof to the IP5x standard.

• Make sure the gimbal is securely installed on the aircraft and the SD card slot cover is clean and closed properly.

• Make sure the surface of the gimbal is clean before opening the SD card slot cover.

What applications and what kind of specific scenarios are the Vio suited for?

The Vio is mainly designed for inspection, surveying, thermal use over long distances thanks to 30x zoom and 4K video resolution capacity.

Is the Vio compatible with the DJI drones?

It's can be mounted on DJI drones having a suitable size but does not support the control

Which flying platforms does it suit?

The Vio only supports drones using the Mavlink base.

Is the Vio used in dual control mode (one main remote for controlling the drone, one slave remote for controlling the gimbal)?

Yes, you can use 2 Herelink remotes to control independently the drone and the gimbal.

You can refer to the instruction in this part

What is the biggest capacity of microSD cards supported?

It supports up to 64 GB capacity, and it is recommended to use a UHS-I Speed Grade 3 microSD card.

Which apps are suitable for Vio?

Currently only compatible with the latest Android version of QGroundControl.