FAQ

Why is my gimbal vibrating or producing noise from the motors?

This may be due to overly stiff motor settings. Try reducing the Stiffness value by 5 units gradually until the vibration or noise disappears.

Why doesn’t my gimbal have the Auto-Tune feature?

Some gimbals like SM or MR have dedicated profiles for each lens, and therefore Auto-Tune is not available. These profiles are optimized manually for best performance.

My Pan axis is drifting. What should I do?

First, check the gimbal mode:

• If you are using Lock Mode, the Pan axis may drift slightly (up to ~1 degree per minute).

• To avoid this, we recommend switching to Follow Mode and setting the Window Angle to 0

My Roll axis is drifting. What causes this?

This is often due to environmental changes. Please perform a GYRO Calibration 2–3 times. Drift on the Roll axis usually occurs when moving between different working environments.

What is the password for motor and accelerometer calibration?

Please contact [email protected] to request access. ⚠️ Warning: Improper calibration can damage the motors.