Troubleshooting

Error	Description	How to resolve it?
No payload connection	Not found the payload on the Pilot app	Check gimbal power Reboot gimbal
No SD card connection	Payload connected but cannot trigger camera by shutter button	Check and reconnect the SD card on gimbal Format SD card as exFat or FAT32
No Hotshoe connection	Payload connected but Hotshoe icon is gray ( not connected)	Check the cable connection and Hotshoe connection
No GPS log file after flight	Not found the GPS log after mission complete	The flight attitude must be above 50m Below 50m log file will be not created. Support all attitude from version 3.0
Lost Image	Few image is lost during the mission	Due to the SD card write speed too low Recommend SD card with 299mb write speeds or higher